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Post Xtenso - Fried Hair Patch
Post Post Xtenso - Fried Hair Patch
by Sanazeh on Friday, 22.April 2016 03:05 AM

Hi Steve,

I have seen you genuinely helping so many people with hair disasters! I recently got my Loreal Xtenso done from a Salon here in Karachi, Pakistan. This was my 5th or 6th time but after a gap of 3 years from my last one.

So while I am okay with the result, I do feel there is one patch in my hair which feels extremely dry & rough. I cant brush through it easily like all my other hair. It is the hair near my nape area, starting from the back of my neck all the way till the ends. Rest of the hair are soft and shiny so far at least. So my question is, why would one patch of hair behave like this? I did have some sweat in my hair during the 3 day weight period, could that be the cause? Can anything done about it? Though its hidden under my hair but I can feel it and just cannot stop thinking about it Sad. It has been a week since my xtenso, should I go back to the person who did it? Or is it going to be a waste of time & effort. From what I read on your post, usually redoing your hair causes further damage so I am not sure what should I do? Just leave it or can this be fixed somehow?

I have been advised to use Loreal Liss Ultime Shampoo & Masks and I have been doing that.

Thanks,
Sana


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Re: Post Xtenso - Fried Hair Patch
Post Re: Post Xtenso - Fried Hair Patch
by Steve Tcherkezian on Friday, 22.April 2016 06:52 AM

Hi Sana

It’s not the sweating that is causing the issue.

There are two reasons which could be the culprit causing the hair near the nape area feel “extremely dry and rough”.

1) First, the majorities of stylists do not take the time to rinse the chemical (thioglycolate) thoroughly, especially, the nape section of head of hair (it is severe and excessive demand; very tiring and big strain on back of the stylist. Nevertheless, it must be done the correct way). Moreover, they do not change the towel with a fresh clean towel after initially rinsing the chemical from the hair. That is to say, there may still be traces of the chemical (thio) left on this section; hence causing the issues you are experiencing. To visualize what I am saying: When you lie back on the shampoo sink, inevitably the chemical is going to be transferred onto the towel near the nape area. If the stylist doesn’t change the towel and rinse thoroughly one more time, then as a result, you are going to have problems. Simple, isn’t it? BTW, L’Oreal Liss Shampoo and Masque is not going to fix it for you.

2) the neutralizing (chemical) lotion was not thoroughly rinsed from the nape section of head of hair, and if no towel changing with fresh clean towel; then it is as destructive to the hair as the scenario I described above.

3) The nape area is the most resistant section of head of hair, which means, it takes longer time to process, which also means, it may have been under-processed. That said, and according to your description, my experience tells me that your issue is #1, icluding #2 described above. That is to say, there is nothing you can do to fix this (extremely dry, rough) problem. You should leave it alone.


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Re: Post Xtenso - Fried Hair Patch
Post Re: Post Xtenso - Fried Hair Patch
by Sanazeh on Friday, 22.April 2016 07:14 AM

Thank you for the prompt response! Guess I just need to live with it Sad

PS: I do not like the overall result of Loreal Liss shampoo. Is there anything else I can use alternatively?


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Re: Post Xtenso - Fried Hair Patch
Post Re: Post Xtenso - Fried Hair Patch
by Steve Tcherkezian on Friday, 22.April 2016 06:39 PM

I recommend Redken's Extreme Shampoo, Allsoft Conditioner and Extreme Plus Treatment. This is what I recommend to the majorities of my clients with chemically treated hair.


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